Installation Instructions for CDR Server

Prerequisites

A dedicated Windows Server with the following specifications.

This server IP address is referred to as CDRServerIpAddress

Deployment

  • When installing on Windows Server 2012R2, .NET versions 4.5.2 and 4.6 are required. To do so, run full Windows Updates procedure on the server, or install these versions manually.

To do so, run full Windows Updates procedure on the server, or install these versions manually.

  • When installing on Windows Server 2016 and up, several .NET 3.5 features are required. To do so, run full Windows Updates procedure on the server, or install these components manually:

  • Go **here** and download all files locally.

  • Run and install all packages included in the installation. Click Next until installation is complete.

  • Verify that the Windows Service named Votiro.SNMC and Votiro.Sanitization.API are installed and that the services are running (in Running state).

  • To enable Password Protected files support, save the previously downloaded PasswordPolicy.xml locally (under C:\Program Files\Votiro\SDS Web Service\Policy).

  • To avoid realtime antivirus (AV) scanning issues, it is recommended to exclude the CDR folders from the AV software (on the CDR server itself). E.g., for Windows Defender, add an exclusion for the CDR folder:

    ../../../_images/AVexclusion2.png

    If another AV software is used, configure this exclusion as per the specific AV.

  • Use the CDR Server IP address (CDRServerIpAddress) in the Ericom Shield Admin Console.