Licensing

The license information is detailed in the admin. To view it, open the menu on the top right corner, and select the Licensing option:

The Activation page is displayed

Activation

To activate Shield or apply a license extension:

1. Select and copy the System ID
2. Send it to Ericom Shield Professional Services
3. Once activation key is received, paste it into the Activation Key field
4. Click the Activate option at the bottom

The License Expiration Date is updated immediately. No service restart is required.

Note

アクティベーションキーの送付先、送付フォーマットは、別途お渡ししております「はじめにお読み下さい」の資料をご確認ください。

Licensing Options

Ericom Shield comes with 2 main licensing options:

• Named Users
• Concurrent Users

Named Users

Each user has a dedicated, individual license. Number of licenses equals number of users. Users are kept in the system as active users for 14 days from their last browsing session. Once this period has passed and this user did not return to use Shield - the license is freed and can be used by another user.

Concurrent Users

This licensing option allows several users to share a single license (but not at the same time). The number of licenses is the maximum number of users that can browse Shield simultaneously.

Every time a user opens a new web browser window or web browser tabbed document interface (TDI or Tab), a new, concurrent, browsing session is created. If this is the first time this user is browsing Shield, one license will be assigned to this (active) user.

If the maximum number of licenses is reached - other users cannot connect and browse Shield, until other concurrent sessions are closed, and thus concurrent licenses are freed.

Concurrent sessions are controlled by different timeouts defined in the system. In addition, there is a limit of concurrent sessions per user. For more details, see here.

Authentication

If Shield is operated without authentication, the system identifies a user based on a GUID generated per browser. Each GUID consumes a license. This is true for both Named Users and Concurrent Users licensing options. Sometimes, several GUID may be generated for the same user. For example, when the user opens 2 browsers from the same computer, e.g. Chrome and IE, each browser will receive a different GUID. The same can happen when the user is using a single browser but uses it both in regular mode and in private/incognito mode. Each of these modes will receive a different GUID.

For accurate license count, it is recommended to use Shield with authentication enabled and properly defined. This way, users are identified in the system by their credentials and can use the system according to their license, without consuming redundant licenses.