Installation Instructions for CDR Server

Prerequisites

A dedicated Windows Server with the following specifications. This server IP address is referred to as CDRServerIpAddress

• When installing on Windows Server 2012R2, .NET versions 4.5.2 and 4.6 are required. To do so, run full Windows Updates procedure on the server, or install these versions manually.
• When installing on Windows Server 2016 and up, several .NET 3.5 features are required. To do so, run full Windows Updates procedure on the server, or install these components manually:
  • Internet Information Services
  • .NET Extensibility 3.5
  • Message Queuing
  • SNMP WMI Provider
  • Windows Powershell 2.0 Engine
  • Visual C++ Redistributable Packages for Visual Studio 2008 (32-bit and 64-bit)

Deployment

Shield Versions & Recommended CDR Versions

Shield Verion	CDR Version
Rel-19.09.4/Rel-19.07.1/Rel-19.05	v8.3

• Go to the selected version download folder and download all files locally.

• Run and install all packages included in the installation. Click Next until installation is complete.

• Verify that the Windows Service named Votiro.Sandbox , Votiro.Sanitization.API, and Votiro.SNMC are installed and that the service is running (in Running state).

• To enable Password Protected files support, save the previously downloaded PasswordPolicy.xml locally (under C:\Program Files\Votiro\SDS Web Service\Policy).

• Save the previously downloaded Blocked.rtf file locally (under C:\Program Files\Votiro\SDS Web Service\Templates\Blocked).

• To avoid realtime antivirus (AV) scanning issues, it is recommended to exclude the CDR folders from the AV software (on the CDR server itself). E.g., for Windows Defender, add an exclusion for the CDR folder:

  

  If another AV software is used, configure this exclusion as per the specific AV.

Tip

Votiroサーバは一定数以上のライセンスをご購入いたあいた場合、アンチウイルスの機能が提供されます。 評価期間においては、ライセンス数にかかわらず、アンチウイルス機能も合わせてご評価いただけます。

• バンドルされているアンチウイルス機能を有効にする場合、C:\Program Files\Votiro\Votiro.Malware.Scanner\License 配下の ESET_API_Windows.lic および HBEDV.KEY を ダウンロードしたファイルと差し替えてください。
• Votiro Scaner という名前のWindwosサービスを開始してください。
• Use the CDR Server IP address (CDRServerIpAddress) in the Ericom Shield Admin Console.