Requirements

Requirements for Ericom Shield

Hardware Requirements

Minimum hardware specifications are (per each shield server):

  • 16GB memory
  • 8 core processors
  • 64GB disk space

Note

These are the minimum requirements. 8 core processors is the recommendation.

In case partitioning is planned (this is not mandatory for Shield, only optional), here are the recommended sizes for the different partitions:

  • /boot - 0.5 GB
  • /var/log - 10GB
  • /tmp - 10GB
  • / (root) - (including /var/lib) - rest of the disk

Note

Other file systems on the Ubuntu server are not used/relevant for Shield, and do not require specific disk allocation. They can all be included under /root.

For Management nodes, the recommendation is 150GB of disk space.

Note

Ericom Shield supports both horizontal and vertical scaling. Horizontal scaling means adding more machines to the system. Vertical scaling means adding more hardware to the system. A higher spec machine will host more virtual containers and therefore more browser sessions. For further information on scaling and how to determine the exact required hardware per usage, please contact Ericom Shield Professional Services.

Software Requirements

  • Linux Ubuntu Server 16.04 or 18.04 (64-bit, not workstation). Can be downloaded here .
  • Has a fixed IP Address
  • Has SSH server installed
  • Has an internet connection (DNS and Proxy settings are configured properly)
  • Locale is EN-US

Note

It is recommended to turn on the Ubuntu Security Automatic Updates on the host server. Further details can be found here.

Connectivity

Ports

Ericom Shield requires these ports to be open on the network:

From To Port Protocol Comment
Proxy/ICAP Shield 3128/1344 TCP Inbound between End-Users/Proxy and Shield
Admin Console Shield 8181 TCP Inbound between Admin and Shield
NetData Shield 8383 TCP Inbound between Admin and any Shield server
Speedtest Page Shield 8185 TCP Inbound between End-Users/Proxy and Shield
Shield Shield 2376/2377/4789 TCP Inbound/outbound between any Shield servers, used for Cluster Management
Shield Shield 7946 TCP/UDP Inbound/outbound between any Shield servers, used for Cluster Management
Active Directory Authentication Proxy 389/636 TCP  
Active Directory Kerberos 88 TCP/UDP Required when using Kerberos authentication
Shield Internet 80/443 TCP  
Shield DNS 53 TCP/UDP  
Shield Shield SSH 22 TCP Inbound/outbound between all Shield Nodes
Browsers Farm Internet 25 TCP Required when using SMTP for alerts and statistics

DNS & Subnet

Ericom Shield uses the Linux Host DNS configuration to identify which DNS server to use. Essentially this is the dns-nameservers entry that was defined in /etc/network/interfaces when setting a fixed IP address. If this entry is configured to use an external DNS such as Google, this will result in Shield being unable to resolve any internal names (e.g. server.company.local). It is therefore important to ensure that this entry is configured to use an internal DNS server.

DNS is also important between each server node. In other words, each server node will need to be able to resolve each of the other servers within the cluster. This can be achieved by ensuring that each node is registered with DNS, or by updating the host file on each machine.

Shield uses Subnet 10.20.0.0/16. In case the same range is already being used in the existing network, please contact Ericom Shield Professional Services.

SSL & Firewalls

It is highly recommended to disable any security agents running on the Shield servers, e.g. firewalls, SSL decryption etc.

Requirements for CDR Solution

Ericom Shield comes with a cloud-based file sanitization service. It is also possible to use an on-premise factory integrated CDR solution. Following are the requirements for a local file sanitization server.

Hardware Requirements

Minimum hardware specifications are (per 10,000 users):
  • 16GB memory
  • 4 core processors
  • 100GB disk space

Note

The file sanitization server must be installed on a dedicated server (physical or virtual).

Software Requirements

Windows Server 2012R2 and up.